Future growth business

“The future of the robotics industry, a service partner that makes that possibility a reality.”

Based on its identity as a service specialist, TGS is establishing standards for ‘operation, maintenance, and service infrastructure’ throughout the robot industry.
We have a nationwide service base that can stably operate the future robot ecosystem, ranging from industrial robots to silver care, healthcare, humanoids, and serving robots.

TGS’s perspective
What's next for the robotics industry

The robot industry is now evolving from a focus on ‘manufacturing technology’ to a focus on ‘service experience’.

User satisfaction is determined by on-site responsiveness, interaction quality, and sustainable maintenance system.

TGS is preparing for the future of the robot industry as an operational partner that connects robot manufacturers and actual users.

Areas of TGS’ robotic service provision

  • 01
    Nationwide installation, delivery, and field operation support

    Providing controlled quality and consistent service through a direct management infrastructure rather than a dealership system

  • 02
    Robot after-sales service (A/S, maintenance, supply of consumables)

    All-round support including on-site dispatch, remote diagnosis, parts replacement, and recovery

    Long-term maintenance contract + establishment of SLA-based quality assurance operation system

  • 03
    Robot operation consulting and integrated management

    Operational efficiency consulting for multiple robot operation sites

    Designing customized operation manuals, employee training, and upgrading maintenance processes

  • 04
    Support throughout the entire operation cycle after robot introduction
    (E2E, End-to-End)

    Full cycle response from introduction planning → pilot operation → formal construction → maintenance → upgrade

target robot area

  • industrial robot
    industrial robot

    production line automation,
    logistics robots, etc.

  • Serving and guidance robots
    Serving and guidance robots

    Franchise, hotel,
    Hospital, public institution

  • Healthcare robot / Silver care robot
    Healthcare robot / Silver care robot

    elderly care,
    Assistance for the disabled, etc.

  • humanoid robot
    humanoid robot

    experiential service,
    Smart robot for education

TGS’s differentiated capabilities

  • Over 30 years of IT service operation know-how

  • Nationwide installation and maintenance bases and professional technical personnel

  • On-site customization and operational design capabilities

  • Extensive experience in carrying out large-scale projects in the government, public institutions, and private sector

"We don’t sell robots."

We don't sell robots.
Provides an environment in which robots ‘operate, maintain and work’ properly.

TGS is responsible for ‘service infrastructure’ in the robot industry.
We will grow into the best robot operation partner in Korea.

We design and support a safe and properly operated drone service.

TGS is taking a leap forward as a professional service partner covering the entire drone industry.
We cooperate with manufacturers in all drone fields, from hobby to industrial, agricultural, and public use,
We are building a service hub that is responsible for the overall drone ecosystem, including installation, inspection, maintenance, and operation support at a nationwide level.

TGS proposes
New value in the drone industry

The drone market is growing rapidly, but
Service infrastructure such as maintenance, training, and operation support is still lacking.

TGS is based on ‘operational infrastructure’ that connects hardware and sites.
We are preparing to serve as a trusted partner for drone manufacturers and an on-site satisfaction manager for our customers.

TGS
Drone service area (planned)

  • 01
    Nationwide drone A/S and maintenance service

    Professional maintenance support including parts replacement, motor inspection, and firmware initialization. Available for all major domestic drone models, including DJI.

  • 02
    Customized operation consulting for each industry

    Optimization of equipment operation by field such as agriculture, construction, safety inspection, logistics, and security

    Establishment of a drone operation strategy tailored to the proposed customer’s business purpose

  • 03
    Drone user training and operation support

    Customer-tailored operation manual design, employee training, maintenance process, advanced equipment operation, maintenance, and operation manual provided

    Planning and agency of drone use training programs for public institutions and companies

  • 04
    Drone integrated operation platform linkage support

    Real-time location tracking, operation log collection, automatic inspection function, etc.

    관제 시스템 및 백오피스 연계 플랫폼 구축 컨설팅 제공

Areas covered (expansion goals)

agricultural drones

Control, sowing,
Crop forecast

industrial drone

Construction site monitoring, asset management,
Facility safety inspection

Security/firefighting/disaster drones

real-time surveillance,
Support rescue efforts

Hobby/filming drone

A/S for general consumers,
Setup support

drone education market

Collaboration with schools, local governments, and drone academies
Educational content and operational support through

TGS’s differentiated strengths

  • Over 30 years of field-based IT service operation experience

  • Securing logistics and technology infrastructure capable of real-time response nationwide

  • Has extensive experience in SLA-based maintenance and service operation

  • Possess public procurement response capabilities → Capable of immediately responding to drone demand from local governments, offices of education, etc.

“TGS takes responsibility for everything after the drone flies.”
“Innovation in the sky, TGS drone service completed on the ground”

“We help you make wise consumption choices and provide rental services.”

TGS is evolving into a digital equipment rental platform that provides comprehensive distribution, installation, operation, and after-sales service.
Based on over 30 years of IT/OA operational know-how and nationwide service infrastructure, we provide comprehensive rental services covering B2B, B2C, and MRO platforms.
Beyond simple equipment rental, we simultaneously realize the two values ​​of reducing TCO (Total Cost of Ownership) and maintaining sustainable quality.

Main items for rental

  • 01
    digital printing equipment

    Fujifilm BI, Epson, Kyocera high-performance multifunction printers and printers

    Package including consumables, rental linked to document management solution

  • 02
    Color management equipment

    X-Rite, PANTONE equipment and software

    Short-term/long-term rental solution for R&D, quality control, and design departments

  • 03
    Security equipment / AI CCTV

    Hikvision, EZVIZ video security equipment, access control system

    Integrated security package available for rental including NVR, IoT sensors, etc.

  • 04
    Robots and smart home appliances

    AI robot vacuum cleaner, silver care robot, industrial robot, etc.

    Operating a corporate and institutional supply model when the quantity exceeds a certain level

TGS rental service
Point of differentiation

  • Care Integrated provision of rental + maintenance + operation support

    → Operate a care-based rental model that goes beyond simple rental and includes regular inspection, replacement of consumables, and function upgrades

  • Coverage On-site responsiveness based on nationwide infrastructure

    → Applying IT and OA equipment maintenance experience accumulated over 30 years to rental services

  • Customization B2B customized rental design available

    → Proposal of optimal equipment configuration and flexible contract terms considering company size, usage pattern, installation environment, etc.

  • Fulfillment Fulfillment-linked rental operation system

    → Secure stability and efficiency with an operating model that integrates distribution, inventory, collection, and relocation

Main target markets

  • Small, medium, and large companies
    OA, security, design department

  • Schools, government offices, hospitals, research institutes, etc.
    Public and educational institutions

  • familiar with rental consumption
    Individual Consumer (B2C)

  • MRO platform, targeting intermediate distributors
    Partner business model

"Beyond the era of ownership,
“Rental for the era of operation.”
"TGS Rental Service - Reduces the burden on customers from installation to collection."